Terms of Service

User Agreements

Welcome to Metagreen Asia. These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully before using our Services. If you do not agree to these Terms, you must not access or use our Services. By using our Services, you represent and warrant that you are at least 16 years old and have the legal capacity to enter into these Terms.

These Terms constitute a legally binding agreement between you and Metagreen School regarding your use of the Services. You acknowledge that you have read, understood, and agree to be bound by these Terms.

Acceptable Use Policy

When using our Services, you agree to adhere to the following acceptable use guidelines:

Prohibited Activities:

You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws, regulations, or third-party rights
• Using the Services for any illegal purpose or to promote illegal activities
• Attempting to interfere with, compromise, or disrupt the Services or servers
• Attempting to bypass any security measures of the Services
• Using the Services to transmit viruses, malware, or other malicious code
• Collecting or harvesting data about other users without their consent
• Impersonating another person or entity, or falsely stating or misrepresenting your affiliation
• Using the Services in any manner that could disable, overburden, damage, or impair the Services

Content Guidelines:

You are solely responsible for any content you post, upload, or share through our Services. You agree that your content will not:

• Be defamatory, obscene, offensive, hateful, or inflammatory
• Promote discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age
• Infringe any copyright, trademark, or other intellectual property right
• Be likely to deceive or mislead any person
• Promote any illegal activity or advocate, promote, or assist any unlawful act
• Contain sexually explicit material or violent content
• Contain personal or sensitive information about others without their consent

Monitoring and Enforcement:

We reserve the right, but are not obligated, to monitor, review, and remove any content that violates these Terms or is otherwise objectionable. We may take appropriate legal action against users who violate these Terms, including terminating accounts and reporting to law enforcement authorities.

Intellectual Property Rights

Our Intellectual Property:

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Metagreen School, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Our name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Metagreen School or its affiliates. You must not use such marks without our prior written permission.

License to Use Services:

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your personal, non-commercial use. This license does not include any resale or commercial use of the Services or their contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Services or their contents; or any use of data mining, robots, or similar data gathering and extraction tools.

User Content:

By posting, uploading, or sharing content through our Services, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your content in connection with the Services and our business operations.

You represent and warrant that you own or control all rights in and to the content you post and that your content does not violate these Terms or any applicable law.

Copyright Infringement:

If you believe that any content on our Services infringes your copyright, please notify us by providing the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information (address, telephone number, and email)
• A statement that you have a good faith belief that the use is not authorized
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner

User Account Responsibilities

Account Creation and Security:

To access certain features of our Services, you may need to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

• Immediately notify us of any unauthorized use of your account or any other breach of security
• Ensure that you log out of your account at the end of each session
• Use reasonable efforts to prevent unauthorized access to your account
• Not share your account credentials with any third party
• Not create more than one account, unless explicitly permitted

Account Information:

You are responsible for keeping your account information up-to-date, including your email address and payment information. We are not responsible for any issues or losses arising from outdated or incorrect account information.

Account Termination:

We reserve the right to suspend or terminate your account and access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

You may terminate your account at any time by contacting us or using the account deletion feature if available. Upon termination, your right to use the Services will immediately cease, but certain provisions of these Terms will survive termination.

Payment Terms

Fees and Billing:

Some of our Services require payment of fees. All fees are stated in Malaysian Ringgit (MYR) unless otherwise specified. You agree to pay all fees and charges associated with your account on a timely basis and according to the fee schedule and terms in effect at the time the fee or charge becomes payable.

Payment Methods:

We accept various payment methods, which may include credit cards, debit cards, bank transfers, and other payment services. By providing a payment method, you represent that you are authorized to use the payment method and authorize us to charge your payment method for all fees related to your use of the Services.

Subscription Services:

For subscription-based Services, you authorize us to charge your payment method on a recurring basis. Subscriptions automatically renew for the same term unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings or by contacting us.

Refunds:

Our refund policy varies depending on the specific Service. Generally, we offer refunds for course enrollments within 14 days of purchase if you have not accessed a significant portion of the course content. For subscription services, we do not provide refunds for partial subscription periods. Please refer to the specific refund policy for each Service or contact us for more information.

Price Changes:

We reserve the right to change our prices at any time. If we change the pricing for a subscription service, we will provide notice of the change and the opportunity to cancel before the change takes effect.

Taxes:

All fees are exclusive of taxes, unless otherwise stated. You are responsible for paying all taxes associated with your use of the Services, excluding taxes based on our net income.

Limitation of Liability

Disclaimer of Warranties:

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability:

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL METAGREEN SCHOOL, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
• ANY CONTENT OBTAINED FROM THE SERVICES
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO US FOR THE SERVICES DURING THE TWELVE (12) MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

Exclusions:

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Dispute Resolution

Informal Resolution:

If you have a dispute with us, you agree to contact us first and attempt to resolve the dispute informally by sending a written notice to us. The notice must describe the nature and basis of the claim and the specific relief sought. We will make good faith efforts to resolve the dispute directly with you.

Arbitration:

If we cannot resolve the dispute informally within 60 days, either party may initiate binding arbitration as the sole means to resolve claims. All claims arising out of or relating to these Terms, the Services, or our relationship will be resolved through binding arbitration, except that either party may take claims to small claims court if they qualify.

The arbitration will be conducted by the Malaysian Arbitration Centre under its rules. The arbitration will be conducted in Kuala Lumpur, Malaysia, unless we both agree to another location. The arbitrator's award will be binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver:

ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.

Exceptions:

Notwithstanding the foregoing, either party may seek emergency equitable relief in a court of competent jurisdiction to maintain the status quo pending arbitration. Additionally, the arbitration provisions do not prevent either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property, or unauthorized access to the Services.

Termination Policies

Term:

These Terms will remain in full force and effect while you use the Services or maintain an account with us.

Termination by You:

You may terminate your account at any time by contacting us or using the account deletion feature if available. Upon termination, your right to use the Services will immediately cease.

Termination by Us:

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

We may also terminate or suspend your account for any of the following reasons:

• Violation of these Terms or any other policies
• Requests by law enforcement or government agencies
• Discontinuance or material modification of the Services
• Unexpected technical or security issues
• Extended periods of inactivity
• Engagement in fraudulent or illegal activities

Effect of Termination:

Upon termination of your account:

• Your access to the Services will be revoked
• We may delete your account information and content
• You will not be entitled to any refunds for unused portions of subscription periods
• Certain provisions of these Terms will survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability

Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes.

It is your responsibility to review these Terms periodically to stay informed of updates. If you do not agree with the revised Terms, you must stop using the Services.

For material changes to these Terms that significantly reduce your rights or increase your responsibilities, we will provide at least 30 days' notice before the changes take effect. For non-material changes, we may provide notice by posting the updated Terms on our website.

Governing Law

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of Malaysia, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the courts of Malaysia, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country.

You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:

We will respond to your inquiry as soon as possible.